Beauty
Booking software for Aesthetic medicine clinics
The consultation, the treatment, the repeat at six months: three linked appointments, a deposit at booking, and reminders that say nothing beyond the time.
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The challenges facing aesthetic medicine clinics
The consultation comes first
It precedes any treatment, and the two appointments are linked. Managed separately, you get patients booking the injection directly and a call to explain why they cannot.
Treatments repeat at set intervals
Toxin at four to six months, hyaluronic acid at twelve. The prompt at the right moment is a real share of the turnover, and it rests entirely on the patient's memory.
The average ticket is high
A missed session costs several hundred pounds of clinical time. A deposit is not excessive caution, it is arithmetic.
Discretion is part of the service
A reminder naming the treatment on a locked screen is not what this clientele expects.
How Kagenda helps
The problem
The consultation comes first
With Kagenda
Book a whole course of sessions at once, one after another.
Recurring appointments
The problem
Treatments repeat at set intervals
With Kagenda
History, preferences and follow-up notes gathered on one record per client.
Client records
The problem
The average ticket is high
With Kagenda
Take a deposit at booking time and get paid online before the session.
Deposits and payments
The problem
Discretion is part of the service
With Kagenda
Confirmed, moved or cancelled — both you and the client are told.
Email notifications
The features that matter to you
24/7 online booking
Clients book from your page, even while you are with someone else or closed.
Deposits and payments
Take a deposit at booking time and get paid online before the session.
Recurring appointments
Book a whole course of sessions at once, one after another.
Client records
History, preferences and follow-up notes gathered on one record per client.
Custom fields
Ask your questions at booking time: reason, history, expectations.
Email notifications
Confirmed, moved or cancelled — both you and the client are told.
Hours per service
Each service gets its own slots: some in the morning, others late in the day.
Buffer time between sessions
A gap held automatically, to breathe and write up your notes.
Practical guide: Aesthetic medicine clinics
- Create the consultation as a separate service and open the treatment only to patients you send the direct link to.
- Book the repeat at the end of each session, at the interval proper to the product injected: that is where recurrence is won.
- A deposit at booking on every treatment, with a refund scale shown before payment.
- Personalise the reminder text: your name and the time, nothing else.
- Fifteen minutes of buffer after each treatment for records and follow-up photographs.
- Custom fields for history and current medication, required before the consultation.
Frequently asked questions
Who can perform aesthetic medicine in the UK?
The line runs through the medicine, not the needle. Botulinum toxin is a prescription-only medicine: it must be prescribed by a doctor, dentist, independent nurse prescriber or pharmacist prescriber, and regulatory guidance is that the prescriber assesses the patient face to face before prescribing — remote prescribing for cosmetic injectables is not acceptable to the GMC or the NMC. Dermal fillers, by contrast, are not medicines and remain largely unregulated, which is the gap everyone in the sector complains about. Two firm rules do exist: the Botulinum Toxin and Cosmetic Fillers (Children) Act 2021 makes it an offence to administer either to under-18s for cosmetic purposes in England, and a licensing scheme for non-surgical cosmetic procedures was legislated for in the Health and Care Act 2022 and consulted on, though it is not yet in force. Check whether your specific activities require CQC registration.
Is a cooling-off period required before a cosmetic treatment?
There is no statutory cooling-off period for treatments in the UK, but professional guidance expects one. The GMC's guidance on cosmetic interventions requires that patients be given time for reflection between consultation and treatment, and that consent be taken by the person performing the procedure, not delegated. Building two separate appointments into your diary is the practical way to evidence that.
Can I ask for a deposit on a medical treatment?
Yes, with the refund terms shown before payment.
How do I prompt a patient for a repeat?
By booking it at the end of each session, at the interval you choose.
Is Kagenda a medical records system?
No. It is a diary. It holds no clinical notes and is not certified for health data hosting.
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