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Booking software for Osteopaths

Your patients book when they are in pain, which is rarely during your clinic hours. Kagenda answers for you.

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The challenges facing osteopaths

  • The phone during consultations

    You cannot pick up with your hands on a patient. Missed calls go to whoever answered.

  • The Sunday evening back

    Pain does not know your opening hours. A patient who cannot book at 9pm on Sunday calls somebody else on Monday.

  • Slots lost without warning

    Forty-five minutes booked and nobody. Over a day of eight consultations, two absences are a quarter of the takings.

  • Follow-up between sessions

    Who came, why, how long ago — finding it out takes longer than writing it down would have.

  • Patients who come back every three months

    Regular follow-up is half the work, and it is the half people forget to rebook.

  • The time between patients

    Airing, writing, breathing: without buffer time, the diary sticks eight consultations end to end.

How Kagenda helps

  • The problem

    The phone during consultations

    With Kagenda

    Clients book from your page, even while you are with someone else or closed.

    24/7 online booking

  • The problem

    The Sunday evening back

    With Kagenda

    Clients book from your page, even while you are with someone else or closed.

    24/7 online booking

  • The problem

    Slots lost without warning

    With Kagenda

    Texts and emails go out before every appointment, with nothing to remember.

    Automatic reminders

  • The problem

    Follow-up between sessions

    With Kagenda

    History, preferences and follow-up notes gathered on one record per client.

    Client records

  • The problem

    Patients who come back every three months

    With Kagenda

    Book a whole course of sessions at once, one after another.

    Recurring appointments

  • The problem

    The time between patients

    With Kagenda

    A gap held automatically, to breathe and write up your notes.

    Buffer time between sessions

The features that matter to you

  • 24/7 online booking

    Clients book from your page, even while you are with someone else or closed.

  • One central calendar

    Every session in one place, by day, week or month.

  • Automatic reminders

    Texts and emails go out before every appointment, with nothing to remember.

  • Email notifications

    Confirmed, moved or cancelled — both you and the client are told.

  • Client records

    History, preferences and follow-up notes gathered on one record per client.

  • Deposits and payments

    Take a deposit at booking time and get paid online before the session.

  • Custom fields

    Ask your questions at booking time: reason, history, expectations.

  • Calendar sync

    Your bookings and your personal calendar stay in step, both ways.

  • Buffer time between sessions

    A gap held automatically, to breathe and write up your notes.

  • Recurring appointments

    Book a whole course of sessions at once, one after another.

Practical guide: Osteopaths

  1. Open online booking for straightforward reasons and keep the phone for first consultations: you filter without closing the door.
  2. Set ten to fifteen minutes of buffer: the only way not to fall behind by the third consultation.
  3. The reminder the evening before halves absences; it is the setting that pays back fastest.
  4. Create a "first consultation" service longer than the follow-up: an honest duration stops you running all day.
  5. Offer to rebook at the end of the session rather than "give me a ring": the recurring booking exists for that.
  6. Put your link on your Google Business Profile: "osteopath near me" is the front door for new patients.

Frequently asked questions

Is Kagenda certified for health data hosting?

No. It holds no clinical records and is not certified as a health data host under French law or any equivalent.

Can I block buffer time between patients?

Yes, invisible to the patient.

How do I manage patients who come back regularly?

By offering the next appointment at the end of the session, on recurrence.

Can I ask for a deposit?

Yes, a fixed amount or a percentage, service by service.

Do my patients get a reminder?

Yes, by email as standard, by SMS with credits.

Can I keep certain windows for the phone?

Yes, by opening only part of your diary online.

What happens if a patient cancels?

The rule you set applies, and the slot goes straight back online.

Is "osteopath" a protected title in the UK?

Yes, and strongly. The Osteopaths Act 1993 makes it a criminal offence to call yourself an osteopath, or to imply that you are one, unless you are registered with the General Osteopathic Council; the GOsC prosecutes. Registration requires a recognised qualification, professional indemnity insurance, continuing professional development and compliance with the Osteopathic Practice Standards, backed by a fitness-to-practise jurisdiction. Two further points: advertising claims fall under the CAP Code and the Advertising Standards Authority has ruled on osteopathic claims beyond musculoskeletal conditions, and if you work with children an enhanced DBS check applies.

Ready to simplify your bookings?

Create your account in minutes and let your clients book online starting today.

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