Notifications
The emails Kagenda sends on your behalf: confirmation, reminder before the appointment, cancellation, alert to you — in your words and your colours.
10 features
- Automatic appointment reminderAn email sent before every appointment: X hours ahead, or the day before at a set time.
- Confirmation emailAn immediate email after booking, in your colours and under your name, with the cancellation link.
- New booking alertAn email to you on every new booking, plus a live notification inside the app.
- Cancellation and change emailsSeparate emails for cancellation and for rescheduling, rather than a recycled confirmation.
- Customisable email templatesSubject and body rewritten by you, with placeholders replaced on sending.
- Templates per serviceA service can have its own email, which takes precedence over the general template.
- Templates for eventsFive moments dedicated to event registrations, with the vocabulary that suits them.
- Resending an email by handResend a confirmation on request, to a different address if need be.
- Sending queue with retriesEmails are queued and retried on failure, with a growing gap between attempts.
- Email deliverabilityMessages go out through a specialist sending service, with a time limit and network errors retried.