Booking flow — service, practitioner, date, slot, payment: a single path
The client follows a simple flow, step by step, through to confirmation.
The problem
Booking online often fails because of a confusing flow: too many steps, or steps out of order.
Without a clear path, the client hesitates, goes back, or abandons before the end.
A flow with several clear steps leads from the service to payment, with no detours.
Without Kagenda
The client has to guess the order of the steps, between choosing the practitioner, the date and payment.
With Kagenda
The flow always follows the same order: service, practitioner, date, slot, options, information, payment.
How it works in Kagenda
The client moves forward step by step, never going back by mistake.
- They choose their serviceThen, if needed, their practitioner.
- They choose a date and a slotAmong the ones actually available.
- They complete and confirmOptions, information, then payment if needed.
The flow's steps
- Service → practitioner
- Date → slot → options
- Information → payment
In practice
- 1
Seven steps, one path
The client never loses track of the order to follow.
FlowSteps in order - 2
No account to create
The booking is completed in a single visit.
AccountNot required - 3
Payment comes at the end
Never before everything else is chosen.
PaymentLast step
Frequently asked questions
Can the client go back in the flow?
Yes, at any time, without losing what they've already chosen.
Does the flow change depending on the service?
The optional steps (practitioner, options) only appear if relevant.
Is payment always the last step?
Yes, once everything else is confirmed.
Does this flow work on mobile?
Yes, the same flow adapts to the screen used.
