Booking history — everything a client has booked, in one place
Every booking of a client stays attached to their file, viewable at any time.
The problem
Knowing what a client has already booked, without a centralized history, requires digging through the past calendar.
Without this history, every new interaction with a client starts from scratch, with no memory of previous ones.
The full booking history stays attached to the client's file, viewable in one click.
Without Kagenda
Knowing what a client has already booked requires manually digging through the past calendar.
With Kagenda
The full history shows directly on their file, with no extra search.
How it works in Kagenda
Every booking gets added automatically to the concerned client's file history.
- The client booksOnline, or from the calendar.
- The booking is added to their fileAutomatically, with no action on your part.
- You view the full historyFrom the file, at any time.
History
- Every booking
- Attached to the file
- Viewable at any time
In practice
- 1
A loyal client
Their history shows every previous visit.
HistoryEvery booking - 2
A recovered preference
The history helps remember their habits.
MemoryKept - 3
No manual search
The history is already on the file, ready to view.
AccessDirect from the file
Frequently asked questions
Does the history include cancelled bookings?
It depends on the configuration, but they generally stay visible.
Can I export a specific client's history?
The general CSV export includes the information linked to clients.
Is the history visible to the client themselves?
No, it stays visible only to you and your team.
Does the history go back to account creation?
Yes, it covers the whole period since the first booking.
