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Leisure

Booking software for Soft play centres

The conditions get accepted at booking, the capacity gets smoothed with entry slots, and the Saturday party blocks a room, a host and nothing else.

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The challenges facing soft play centres

  • A Saturday party takes three things at once

    A room, a host and a slot. Managed separately, that is a room booked with no host free, discovered on the morning.

  • The centre's capacity gets smoothed with entry slots

    A wet Wednesday in the holidays with no slots is a hundred children at 2pm and an empty centre at 4.30. Staggered entries spread the day and avoid overcrowding.

  • The conditions get accepted at the till

    Which means a queue, a pen, and a piece of paper nobody can find on the day something goes wrong.

  • School holidays are nothing like the rest of the year

    Two weeks of saturation, six quiet weeks, and the same schedule for both.

How Kagenda helps

  • The problem

    A Saturday party takes three things at once

    With Kagenda

    Every session in one place, by day, week or month.

    One central calendar

  • The problem

    The centre's capacity gets smoothed with entry slots

    With Kagenda

    Each service gets its own slots: some in the morning, others late in the day.

    Hours per service

  • The problem

    The conditions get accepted at the till

    With Kagenda

    Ask your questions at booking time: reason, history, expectations.

    Custom fields

  • The problem

    School holidays are nothing like the rest of the year

    With Kagenda

    Take a deposit at booking time and get paid online before the session.

    Deposits and payments

The features that matter to you

  • 24/7 online booking

    Clients book from your page, even while you are with someone else or closed.

  • One central calendar

    Every session in one place, by day, week or month.

  • Custom fields

    Ask your questions at booking time: reason, history, expectations.

  • Hours per service

    Each service gets its own slots: some in the morning, others late in the day.

  • Deposits and payments

    Take a deposit at booking time and get paid online before the session.

  • Client records

    History, preferences and follow-up notes gathered on one record per client.

  • Email notifications

    Confirmed, moved or cancelled — both you and the client are told.

  • Deposits and payments

    Take a deposit at booking time and get paid online before the session.

Practical guide: Soft play centres

  1. Set each entry slot's capacity by your safe occupancy, not by how much you want to fill.
  2. Have the conditions accepted with a required tickbox at booking: accepted before arrival, and timestamped.
  3. The party is a service that takes a room and a host: Kagenda only opens it if both are free.
  4. A required deposit on parties: that is a room and a person blocked on a Saturday.
  5. Two sets of hours, term time and holidays, switched in one operation.
  6. An "age of the children" field to route them to the right area and brief the host.

Frequently asked questions

How much does entry to a UK soft play centre cost?

Around £6 to £13 per child for a session, with under-ones often free and party packages between £15 and £30 per child. Set your own prices.

What safety rules apply to an indoor play centre?

There is no licensing regime, so the Health and Safety at Work etc. Act 1974 and the equipment standards do the work. Indoor play equipment is designed and inspected to BS EN 1176 and BS EN 1177, with daily visual checks, periodic operational inspections and an annual inspection by an independent competent person, all recorded. You need a written risk assessment, a stated maximum occupancy with supervision ratios, an accident book and first aiders, a fire risk assessment under the Regulatory Reform (Fire Safety) Order 2005, and food business registration for the café. One point about waivers: a parental disclaimer cannot exclude your liability for death or personal injury caused by negligence — the Unfair Contract Terms Act 1977 makes that void. What it can do is record the rules, the child's age and the parent's acknowledgement, which is worth having.

Can I have the conditions accepted online?

Yes, with a required tickbox at booking, timestamped.

How do I manage parties?

As a service that takes a room and a host together.

Can I change my hours during school holidays?

Yes, with two sets of opening hours switched in one operation.

Ready to simplify your bookings?

Create your account in minutes and let your clients book online starting today.

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