Services
Booking software for Heating engineers
The annual service reminds itself on the anniversary date, and November overflows while June sleeps.
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The challenges facing heating engineers
The annual service comes round, and nobody thinks about it
It is a legal duty for landlords and the recurring income of the trade. Without an automatic reminder, half the list goes a year without a visit.
November overflows while June sleeps
Everybody rings at the first cold snap. Spreading services across the year is the difference between a workable trade and three brutal months.
Winter breakdowns cut into the planned day
A boiler down on a December morning comes before everything. The diary just has to keep room for it without destroying the rest.
Travel is part of the price
Twenty miles for an hour's service is not profitable at the same rate. A fee by area settles it once and for all.
A service contract schedules its own visit, year after year
It is the business model of the trade. Rebooked by hand each year it gets lost; booked on recurrence it holds by itself.
How Kagenda helps
The problem
The annual service comes round, and nobody thinks about it
With Kagenda
Texts and emails go out before every appointment, with nothing to remember.
Automatic reminders
The problem
November overflows while June sleeps
With Kagenda
Clients book from your page, even while you are with someone else or closed.
24/7 online booking
The problem
Winter breakdowns cut into the planned day
With Kagenda
Each service gets its own slots: some in the morning, others late in the day.
Hours per service
The problem
Travel is part of the price
With Kagenda
Charge for the journey automatically by distance, for appointments at the client.
Travel fees
The problem
A service contract schedules its own visit, year after year
With Kagenda
Book a whole course of sessions at once, one after another.
Recurring appointments
The features that matter to you
24/7 online booking
Clients book from your page, even while you are with someone else or closed.
One central calendar
Every session in one place, by day, week or month.
Recurring appointments
Book a whole course of sessions at once, one after another.
Automatic reminders
Texts and emails go out before every appointment, with nothing to remember.
Travel fees
Charge for the journey automatically by distance, for appointments at the client.
Client records
History, preferences and follow-up notes gathered on one record per client.
Hours per service
Each service gets its own slots: some in the morning, others late in the day.
Custom fields
Ask your questions at booking time: reason, history, expectations.
Practical guide: Heating engineers
- The annual service booked on recurrence from the first visit. It is next year's appointment, already made.
- A reminder a month before the anniversary date, with a link to confirm or move it. That is what fills June.
- Two families of service: planned maintenance and breakdowns, with separate slots. Keep emergency windows open every winter day.
- Travel charges by area, shown before confirmation.
- A "make, model and year of boiler, fuel type" field: the right part travels with you.
- The client record keeps the history of visits and parts changed. That is what makes next year's diagnosis quick.
Frequently asked questions
How much does an annual boiler service cost in the UK?
Around £70 to £120 for a boiler service and £60 to £110 for a landlord gas safety record on a single appliance, more for additional appliances. Set your own prices.
Is an annual boiler service compulsory in the UK?
For landlords, yes; for homeowners, no — and that split is the opposite of the French rule, so it is worth being precise with customers. Under the Gas Safety (Installation and Use) Regulations 1998, a landlord must have every gas appliance and flue in a let property checked every twelve months by a Gas Safe registered engineer, issue the record to tenants within 28 days and keep it for two years. An owner-occupier has no such duty, though manufacturers' warranties usually require annual servicing. On your side the rule is absolute: working on gas appliances without being on the Gas Safe Register is a criminal offence, and your registration must cover the specific work categories.
How do I schedule services year after year?
With a recurring booking twelve months ahead.
How do I remind customers the date is due?
With a reminder a month before, carrying a link to confirm or move it.
Can I keep slots for winter breakdowns?
Yes, by keeping daily windows closed online and opened by phone.
Can I charge travel by area?
Yes, shown before confirmation.
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