Services
Booking software for Bike repair shops
A service gets dropped off in the morning and collected in the evening, the fault declared at booking lets you get the parts ready, and spring saturates the workshop.
No credit card · Ready in 5 minutes
The challenges facing bike repair shops
A service gets dropped off in the morning and collected in the evening
Two moments in the day, one bike, and a customer who wants to know when to come back. A drop-off slot with no collection time is one more call at 5pm.
The type of fault decides everything
A misaligned derailleur and a worn drivetrain occupy neither the same time nor the same stock. Declared at booking, the problem lets you pull the part first.
Spring saturates the workshop
Three weeks' wait in April, empty days in November. The queue gets managed online or endured at the counter.
Quick fixes and full services get mixed up
An inner tube takes ten minutes, a full service half a day. On the same slots, one blocks the other.
An e-bike is not a bike
Motor diagnostics, battery, firmware update. It is a different service, a different duration and often a different technician.
How Kagenda helps
The problem
A service gets dropped off in the morning and collected in the evening
With Kagenda
Each service gets its own slots: some in the morning, others late in the day.
Hours per service
The problem
The type of fault decides everything
With Kagenda
Ask your questions at booking time: reason, history, expectations.
Custom fields
The problem
Spring saturates the workshop
With Kagenda
Clients book from your page, even while you are with someone else or closed.
24/7 online booking
The problem
Quick fixes and full services get mixed up
With Kagenda
Confirmed, moved or cancelled — both you and the client are told.
Email notifications
The problem
An e-bike is not a bike
With Kagenda
Every session in one place, by day, week or month.
One central calendar
The features that matter to you
24/7 online booking
Clients book from your page, even while you are with someone else or closed.
One central calendar
Every session in one place, by day, week or month.
Custom fields
Ask your questions at booking time: reason, history, expectations.
Hours per service
Each service gets its own slots: some in the morning, others late in the day.
Email notifications
Confirmed, moved or cancelled — both you and the client are told.
Client records
History, preferences and follow-up notes gathered on one record per client.
Automatic reminders
Texts and emails go out before every appointment, with nothing to remember.
Deposits and payments
Take a deposit at booking time and get paid online before the session.
Practical guide: Bike repair shops
- One service per job: quick fix, service, full rebuild, electrical diagnostic. Four durations, four prices.
- The collection time stated in the confirmation, not just the drop-off time.
- A required "make, model, type of bike, fault" field. The part is ordered before arrival.
- An automatic message when the bike is ready: that is what empties the workshop in the evening.
- Keep online booking open all year. In April it spreads the queue; in November it fills it.
- Electric bikes as a separate service, with the real duration of the diagnostic.
Frequently asked questions
How much does a bike service cost in the UK?
Around £40 to £70 for a basic service, £90 to £160 for a full service and £45 to £90 for an e-bike diagnostic, with parts on top. Set your own prices.
Do you need a qualification to open a bike workshop in the UK?
No — cycle mechanics is unregulated, though Cytech is the accreditation the trade recognises and insurers ask about. Two areas need care. Electric bikes: an Electrically Assisted Pedal Cycle is legally a bicycle only if it meets the limits — pedal assistance up to 15.5 mph, a continuous rated motor output of 250 watts, and a rider aged 14 or over. Modifying a bike beyond those limits, including fitting a derestriction kit, turns it into a motor vehicle in law, requiring registration, insurance, a licence and a helmet, and a shop that does it may be aiding an offence. Second, lithium batteries: storage, charging and disposal of damaged cells are a recognised fire risk, covered by the battery and WEEE regulations and by your insurer's conditions.
Can I state the collection time?
Yes, in the confirmation, alongside the drop-off time.
Can I ask for the type of fault at booking?
Yes, with required custom fields.
How do I tell a customer their bike is ready?
With an automatic message when you mark it ready.
How do I handle the spring rush?
By keeping online booking open: the queue spreads over the weeks instead of piling up at the counter.
Ready to simplify your bookings?
Create your account in minutes and let your clients book online starting today.
No credit card · Ready in 5 minutes