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Booking software for Plumbers

The customer books their slot, describes the fault, and you set off knowing what you are going to find.

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The challenges facing plumbers

  • The phone rings while you are under a sink

    You do not pick up, and the next customer calls somebody else.

  • Driving is never in the schedule

    Three jobs in a day, two invisible hours on the road.

  • You do not know what you will find

    A washer or a half-day job: the same slot for both does not work.

  • Emergencies upend the day

    You need room for them without leaving holes everywhere.

How Kagenda helps

  • The problem

    The phone rings while you are under a sink

    With Kagenda

    Clients book from your page, even while you are with someone else or closed.

    24/7 online booking

  • The problem

    Driving is never in the schedule

    With Kagenda

    A gap held automatically, to breathe and write up your notes.

    Buffer time between sessions

  • The problem

    You do not know what you will find

    With Kagenda

    Ask your questions at booking time: reason, history, expectations.

    Custom fields

  • The problem

    Emergencies upend the day

    With Kagenda

    Each service gets its own slots: some in the morning, others late in the day.

    Hours per service

The features that matter to you

  • 24/7 online booking

    Clients book from your page, even while you are with someone else or closed.

  • Buffer time between sessions

    A gap held automatically, to breathe and write up your notes.

  • Custom fields

    Ask your questions at booking time: reason, history, expectations.

  • Travel fees

    Charge for the journey automatically by distance, for appointments at the client.

  • One central calendar

    Every session in one place, by day, week or month.

  • Automatic reminders

    Texts and emails go out before every appointment, with nothing to remember.

  • Client records

    History, preferences and follow-up notes gathered on one record per client.

  • Hours per service

    Each service gets its own slots: some in the morning, others late in the day.

Practical guide: Plumbers

  1. Buffer time equal to your average drive: it is the setting that changes a trade day.
  2. A "nature of the problem, floor, age of the installation" field at booking.
  3. A short "survey" service, with the job booked afterwards.
  4. Keep two emergency slots a day, closed online and opened by phone.
  5. Travel charges by area, stated before the visit.

Frequently asked questions

Can I count my driving time?

Yes, with buffer time equal to your average drive.

Can I ask for information before travelling?

Yes, with required custom fields.

How do I keep slots for emergencies?

By keeping daily windows closed online and opened by phone.

Can I charge for travel?

Yes, by area, shown before confirmation.

What qualifications does a UK plumber need?

Plumbing itself is not a licensed trade, but three pieces of work are gated. Any work on gas appliances requires Gas Safe registration in the right categories, and doing it without is a criminal offence. Installing an unvented hot water cylinder is notifiable under Part G of the Building Regulations and requires the G3 operative qualification, with the work certified. And the Water Supply (Water Fittings) Regulations 1999 govern what may be installed and require advance notification to the water undertaker for certain fittings, with WaterSafe approved contractors able to self-certify. Add waste carrier registration if you remove old cylinders and materials, and public liability insurance.

Ready to simplify your bookings?

Create your account in minutes and let your clients book online starting today.

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