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Booking software for Veterinary practices

The consultation, the vaccination recall, the morning's surgery: each has its duration and its room, and the owner books without going through reception.

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The challenges facing veterinary practices

  • The annual vaccination recall

    It is the most regular recurring work in the profession, and the one owners most often forget.

  • Consultation, surgery, emergency

    Twenty minutes, two hours, unpredictable. A flat diary does not hold the day.

  • Reception ringing during a consultation

    An animal on the table, two people in the room, and a phone that does not stop.

  • The owner who does not come

    A slot lost, and an animal not treated.

How Kagenda helps

  • The problem

    The annual vaccination recall

    With Kagenda

    Book a whole course of sessions at once, one after another.

    Recurring appointments

  • The problem

    Consultation, surgery, emergency

    With Kagenda

    Each service gets its own slots: some in the morning, others late in the day.

    Hours per service

  • The problem

    Reception ringing during a consultation

    With Kagenda

    Clients book from your page, even while you are with someone else or closed.

    24/7 online booking

  • The problem

    The owner who does not come

    With Kagenda

    Texts and emails go out before every appointment, with nothing to remember.

    Automatic reminders

The features that matter to you

  • 24/7 online booking

    Clients book from your page, even while you are with someone else or closed.

  • Hours per service

    Each service gets its own slots: some in the morning, others late in the day.

  • Recurring appointments

    Book a whole course of sessions at once, one after another.

  • One central calendar

    Every session in one place, by day, week or month.

  • Automatic reminders

    Texts and emails go out before every appointment, with nothing to remember.

  • Client records

    History, preferences and follow-up notes gathered on one record per client.

  • Custom fields

    Ask your questions at booking time: reason, history, expectations.

  • Buffer time between sessions

    A gap held automatically, to breathe and write up your notes.

Practical guide: Veterinary practices

  1. Book the vaccination recall twelve months ahead at the consultation: that is the gesture that brings people back.
  2. One service per activity, with its duration. Surgery does not book like a consultation.
  3. A "species, name and age of the animal" field at booking: you know who is arriving before they arrive.
  4. Keep emergency slots closed online, opened by phone.
  5. Reminder the night before: forgettings drop sharply, especially on vaccinations.

Frequently asked questions

Can I manage several vets?

Yes, each with their own diary and services.

How do I recall annual vaccinations?

With a recurring booking twelve months ahead and its reminder.

Can I ask for details about the animal?

Yes, with custom fields at booking.

Can I block surgery mornings?

Yes, by opening only the services you want in those windows.

What does a UK veterinary practice have to comply with?

Registration with the Royal College of Veterinary Surgeons is the foundation: under the Veterinary Surgeons Act 1966, practising veterinary surgery without registration is a criminal offence, and the RCVS Code of Professional Conduct governs practice, including the requirement to make 24-hour emergency provision for your own clients. The Practice Standards Scheme is voluntary but widely expected. Beyond that, two areas are moving. Controlled drugs and veterinary medicines are governed by the Veterinary Medicines Regulations, with strict records and the prescribing cascade. And the Competition and Markets Authority's market investigation into veterinary services for household pets has focused on price transparency, disclosure of practice ownership and referral practices — expect published price lists and clearer written estimates to become the baseline.

Ready to simplify your bookings?

Create your account in minutes and let your clients book online starting today.

No credit card · Ready in 5 minutes