Health
Booking software for Soft tissue therapists
Three to five close sessions, then nothing for two years: it is the flow of new patients that keeps the practice alive.
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The challenges facing soft tissue therapists
Three to five sessions, then nothing
The patient gets better and disappears, which is the point. But it means a practice lives on its new arrivals, and a slot that cannot be booked online is a patient who will never come.
The phone rings during treatments
Forty-five minutes with your hands on someone, six times a day. The phone rings into the void and the new patient calls the practice down the road.
Monday morning acute cases
Something that seized up at the weekend wants an appointment on Monday, not Thursday. One slot kept free each morning fills itself and builds more loyalty than anything else.
Fifteen minutes between patients is not a luxury
Notes, airing, the waiting room. Without them, the first appointment's delay is still there at 7pm.
A short series of sessions goes in all at once
A fortnight apart, three times. Rebooked one by one they drift, and the benefit spreads too thin.
How Kagenda helps
The problem
Three to five sessions, then nothing
With Kagenda
Clients book from your page, even while you are with someone else or closed.
24/7 online booking
The problem
The phone rings during treatments
With Kagenda
Confirmed, moved or cancelled — both you and the client are told.
Email notifications
The problem
Monday morning acute cases
With Kagenda
Each service gets its own slots: some in the morning, others late in the day.
Hours per service
The problem
Fifteen minutes between patients is not a luxury
With Kagenda
A gap held automatically, to breathe and write up your notes.
Buffer time between sessions
The problem
A short series of sessions goes in all at once
With Kagenda
Book a whole course of sessions at once, one after another.
Recurring appointments
The features that matter to you
24/7 online booking
Clients book from your page, even while you are with someone else or closed.
One central calendar
Every session in one place, by day, week or month.
Buffer time between sessions
A gap held automatically, to breathe and write up your notes.
Automatic reminders
Texts and emails go out before every appointment, with nothing to remember.
Recurring appointments
Book a whole course of sessions at once, one after another.
Client records
History, preferences and follow-up notes gathered on one record per client.
Hours per service
Each service gets its own slots: some in the morning, others late in the day.
Custom fields
Ask your questions at booking time: reason, history, expectations.
Practical guide: Soft tissue therapists
- The booking page open day and night. It is the first channel for a practice that lives on new patients.
- Keep one or two acute slots open each morning, visible only on the day.
- Fifteen minutes of buffer between treatments, which the diary never sells.
- The series booked from the first session, at whatever interval you judge useful.
- A reminder the night before. On sessions a fortnight apart, it holds the whole series.
- A "what is wrong and since when" field: the appointment starts where it should.
Frequently asked questions
How much does a soft tissue therapy session cost?
Around £45 to £80 for an hour, and £40 to £65 for a shorter follow-up. Set your own prices.
Is soft tissue therapy regulated in the UK?
No, and the contrast with neighbouring trades is the thing to understand. "Osteopath", "chiropractor" and "physiotherapist" are titles protected by law, and using them without registration is a criminal offence. Soft tissue, sports and remedial massage therapy is not regulated: no licence, no protected title. The Sports Massage Association, the Institute of Sport and Remedial Massage and the Complementary and Natural Healthcare Council set voluntary standards, and accredited training is what insurers require before writing treatment cover. Two limits follow: do not offer diagnosis, and do not describe yourself in terms that imply a protected title. Premises may need a council licence, and in a London borough a special treatment licence applies.
Can I keep slots for acute cases?
Yes, by opening short slots visible only on the day.
Can I block time between patients?
Yes, with buffer time the diary never sells.
Can I book a series of sessions in one go?
Yes, with recurring bookings.
Can I be booked outside my opening hours?
Yes. The page takes bookings day and night for the slots you have opened.
Ready to simplify your bookings?
Create your account in minutes and let your clients book online starting today.
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