Services
Booking software for MOT test centres
Forty minutes a vehicle, from the first of the day to the last: the slot left empty at 11am does not come back, and the customer from last year only returns if you remind them.
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The challenges facing MOT test centres
A gap at 11am does not come back
The day is a chain of forty-minute slots. A cancellation the night before leaves a blank nobody will fill, unless the booking page stays open while the centre is shut.
The tester cannot pick up
On the brake rollers or under the ramp, you do not take bookings. The phone rings into the void, the customer calls the next centre, and does not call back.
The free retest window is short
The customer leaves with a failure to put right and a deadline in mind. Miss it and the retest is chargeable — and it is the centre they will hold responsible for not warning them.
The next test falls twelve months later
A year is easily long enough to forget the name of a centre. Someone who gets a reminder a month before rebooks with you; the others go to whichever centre shows up on a map.
A missed appointment idles the bay
Forty minutes of paid-for equipment producing nothing, and a tester waiting. It is the most ordinary loss in the trade, and the most avoidable.
How Kagenda helps
The problem
A gap at 11am does not come back
With Kagenda
Clients book from your page, even while you are with someone else or closed.
24/7 online booking
The problem
The tester cannot pick up
With Kagenda
Confirmed, moved or cancelled — both you and the client are told.
Email notifications
The problem
The free retest window is short
With Kagenda
History, preferences and follow-up notes gathered on one record per client.
Client records
The problem
The next test falls twelve months later
With Kagenda
Texts and emails go out before every appointment, with nothing to remember.
Automatic reminders
The problem
A missed appointment idles the bay
With Kagenda
Reminders, required confirmation and a deposit: three brakes on last-minute drop-offs.
Fewer no-shows
The features that matter to you
24/7 online booking
Clients book from your page, even while you are with someone else or closed.
One central calendar
Every session in one place, by day, week or month.
Automatic reminders
Texts and emails go out before every appointment, with nothing to remember.
Email notifications
Confirmed, moved or cancelled — both you and the client are told.
Client records
History, preferences and follow-up notes gathered on one record per client.
Custom fields
Ask your questions at booking time: reason, history, expectations.
Hours per service
Each service gets its own slots: some in the morning, others late in the day.
Recurring appointments
Book a whole course of sessions at once, one after another.
Practical guide: MOT test centres
- One service per class: car, light commercial, motorcycle, retest. Each with its real duration, not an average.
- Each testing bay is a resource: two bays, two vehicles at once, never three.
- The retest as a separate service, shorter and at its own price: the customer books it themselves, within the window, without going through reception.
- A "registration and date of first registration" field: the bay is prepared before the car comes in.
- A reminder the evening before. A test gets booked three weeks ahead, and three weeks is enough to forget it.
- The next test date on the customer record, with a reminder a month before. It is next year's booking, already half made.
Frequently asked questions
How much does an MOT cost in the UK?
The fee is capped by law: the maximum is £54.85 for a car and £29.65 for a motorcycle, with other classes set separately. Many centres charge less, and discounting below the cap is permitted. Repairs and retest fees are separate. Set your own prices within the cap.
How often does a vehicle need an MOT?
The first MOT is due when the vehicle is three years old, and then every twelve months — not every two years as in much of Europe. Some vehicles differ: taxis and ambulances are tested from one year, and most vehicles built or first registered more than forty years ago are exempt if unmodified, though the driver remains responsible for roadworthiness. On retests, DVSA rules allow a free partial retest where the vehicle is left at the centre and repaired, or is returned before the end of the next working day; bring it back within ten working days and a partial retest applies, otherwise a full test is charged.
Can I manage several testing bays?
Yes, by declaring each one as a resource.
How do I let customers book a retest?
As a separate service, shorter and at its own price.
Can I tell customers when their next test is due?
Yes, with a reminder a month before the date on their record.
What happens if a customer does not come?
The rule you set applies, and the slot goes straight back online.
Ready to simplify your bookings?
Create your account in minutes and let your clients book online starting today.
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