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Craft

Booking software for Luthiers

The setup happens with the player there, the restoration without them, and drop-off and collection are two linked appointments.

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The challenges facing luthiers

  • The setup happens with the player there, the restoration without them

    One takes the bench and the person for an hour, the other just the bench for three weeks. They are not the same appointments.

  • Drop-off and collection are two linked slots

    An instrument left with no collection date stays on the shelf. Collection gets booked at drop-off, even if it moves.

  • Trying an instrument needs a quiet workshop

    You do not try a violin while a sander is running. That slot gets booked, it does not get improvised.

  • The instrument gets described before the visit

    Maker, size, age, the problem, how urgent. A three-quarter student violin and a fine instrument do not call for the same preparation.

  • The player rings while you are at the plane

    The workshop runs alone, with nobody on the desk. What books itself online interrupts no work.

How Kagenda helps

  • The problem

    The setup happens with the player there, the restoration without them

    With Kagenda

    Each service gets its own slots: some in the morning, others late in the day.

    Hours per service

  • The problem

    Drop-off and collection are two linked slots

    With Kagenda

    Book a whole course of sessions at once, one after another.

    Recurring appointments

  • The problem

    Trying an instrument needs a quiet workshop

    With Kagenda

    Every session in one place, by day, week or month.

    One central calendar

  • The problem

    The instrument gets described before the visit

    With Kagenda

    Ask your questions at booking time: reason, history, expectations.

    Custom fields

  • The problem

    The player rings while you are at the plane

    With Kagenda

    Clients book from your page, even while you are with someone else or closed.

    24/7 online booking

The features that matter to you

  • 24/7 online booking

    Clients book from your page, even while you are with someone else or closed.

  • One central calendar

    Every session in one place, by day, week or month.

  • Custom fields

    Ask your questions at booking time: reason, history, expectations.

  • Hours per service

    Each service gets its own slots: some in the morning, others late in the day.

  • Email notifications

    Confirmed, moved or cancelled — both you and the client are told.

  • Client records

    History, preferences and follow-up notes gathered on one record per client.

  • Recurring appointments

    Book a whole course of sessions at once, one after another.

  • Automatic reminders

    Texts and emails go out before every appointment, with nothing to remember.

Practical guide: Luthiers

  1. One service per type of work: setup with the player present, drop-off for restoration, trial, valuation. Four durations, four ways of occupying the bench.
  2. Collection booked at the moment of drop-off. An instrument with no collection date sleeps.
  3. A trial slot kept for quiet windows, when the workshop is not making noise.
  4. A required "instrument, size, maker, problem" field.
  5. An automatic message when the instrument is ready: that is what clears the shelf.
  6. The client record keeps the history of work done. An instrument seen again five years later is treated better.

Frequently asked questions

How much does a setup at a luthier cost in the UK?

Around £50 to £120 for a setup or restring, £180 to £600 for crack repairs and regluing, and £20 to £60 a month to rent a student violin. Set your own prices.

What should a UK luthier know about protected materials?

Two regimes, and both can stop an instrument at a border. Certain rosewoods, Brazilian rosewood especially, and tortoiseshell are listed under the Convention on International Trade in Endangered Species: commercial trade and cross-border movement need permits from the Animal and Plant Health Agency, and instruments have been seized. Ivory is now stricter still: the Ivory Act 2018, in force since 2022, bans dealing in elephant ivory with narrow exemptions, one of which covers musical instruments made before 1975 containing less than twenty per cent ivory — and it requires registration of the item with APHA before any sale or hire. Check before you accept export work, and tell customers before they travel.

Can I separate appointments with the player from drop-offs?

Yes, as two services with their own durations.

Can I book collection at the same time as drop-off?

Yes, as two linked appointments.

Can I keep trial slots for quiet times?

Yes, by opening that service only in the windows you choose.

How do I tell a client their instrument is ready?

With an automatic message when you mark it ready.

Ready to simplify your bookings?

Create your account in minutes and let your clients book online starting today.

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