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Booking software for Dog groomers

A poodle and a Newfoundland do not take the same time. The diary knows it, and your day stops overrunning from the second dog on.

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The challenges facing dog groomers

  • The duration depends on the animal

    An hour for a small dog, three for a large long-coated one. One slot length guarantees running late.

  • The phone during a groom

    You do not let go of a dog on the table. Missed calls go to the competition.

  • No-shows on the big appointments

    Three hours of slot lost, impossible to resell the same day.

  • Grooming reminders

    Every six to eight weeks depending on the breed. Nobody notes it, and the client comes back after six months.

How Kagenda helps

  • The problem

    The duration depends on the animal

    With Kagenda

    Each service gets its own slots: some in the morning, others late in the day.

    Hours per service

  • The problem

    The phone during a groom

    With Kagenda

    Clients book from your page, even while you are with someone else or closed.

    24/7 online booking

  • The problem

    No-shows on the big appointments

    With Kagenda

    Take a deposit at booking time and get paid online before the session.

    Deposits and payments

  • The problem

    Grooming reminders

    With Kagenda

    Book a whole course of sessions at once, one after another.

    Recurring appointments

The features that matter to you

  • 24/7 online booking

    Clients book from your page, even while you are with someone else or closed.

  • Hours per service

    Each service gets its own slots: some in the morning, others late in the day.

  • Deposits and payments

    Take a deposit at booking time and get paid online before the session.

  • Recurring appointments

    Book a whole course of sessions at once, one after another.

  • Client records

    History, preferences and follow-up notes gathered on one record per client.

  • Automatic reminders

    Texts and emails go out before every appointment, with nothing to remember.

  • Custom fields

    Ask your questions at booking time: reason, history, expectations.

  • Fewer no-shows

    Reminders, required confirmation and a deposit: three brakes on last-minute drop-offs.

Practical guide: Dog groomers

  1. One service per dog size, with its real duration. It is the setting that holds the day.
  2. A required "breed and weight" field: you know what is coming before it arrives.
  3. A deposit on anything over two hours.
  4. Book the next appointment at six weeks at the end of the groom: that is where recurrence is won.
  5. Fifteen minutes of buffer to clean the table between animals.

Frequently asked questions

Can I have different durations by dog?

Yes, one service per size, each with its own duration and price.

Can I ask for the breed at booking?

Yes, with required custom fields.

How do I cut no-shows?

With a reminder the night before and a deposit on the long appointments.

Can I offer a recurring appointment?

Yes, at six or eight weeks, booked at the end of the groom.

Do you need a licence to groom dogs in the UK?

No. Grooming on its own is not a licensable activity under the Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018 — unlike boarding or day care, which are. So no licence, no protected title and no required qualification, though City & Guilds and iPET Network awards are what insurers and clients look for. What does apply is the Animal Welfare Act 2006 duty of care: heat, restraint, muzzling, drying cabinets and matted-coat decisions are all welfare questions, and causing unnecessary suffering is a criminal offence. Hold care, custody and control insurance covering the animals in your charge, get written consent for clipping off a matted coat, and note that if you start keeping dogs for the day beyond grooming, you cross into licensable day care.

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