Deposit — part paid online, the rest on-site
A fixed amount paid online at booking, the rest settled on-site.
The problem
Asking for the full price online sometimes discourages a client, especially for a first visit.
Asking for nothing online leaves the door open to unannounced no-shows.
A deposit commits the client without asking for the whole amount upfront.
Without Kagenda
Nothing is requested online, and some clients never show up.
With Kagenda
A deposit is paid at booking; the client commits, the balance follows on-site.
How it works in Kagenda
You set a deposit amount on the service; the rest is paid on-site.
- You set the deposit amountA fixed amount, specific to the service.
- The client pays it at bookingEven before the appointment is confirmed.
- The balance is paid on-siteThe confirmation clearly shows what's still owed.
Payment split
- Online deposit · €20
- Balance on-site · €40
- Total · €60
In practice
- 1
A €20 deposit
Out of a €60 total, the rest is paid on-site.
Total €60Deposit €20 · Balance €40 - 2
A clear commitment
The client knows from booking what they've paid.
At bookingDeposit paid online - 3
A stated balance
The confirmation shows what's still owed on-site.
ConfirmationRemaining balance shown
Frequently asked questions
Is the deposit amount fixed or a percentage?
A fixed amount, set by you on the service.
What happens if the client doesn't show up?
It depends on your refund schedule and your cancellation policy.
Can the deposit differ by service?
Yes, each service sets its own.
Do I need a Stripe account to offer a deposit?
Yes, a connected Stripe account is required.
